TERMS & CONDITIONS


PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE (“Site”).

Your use of this Site is expressly conditioned on your acceptance of the Terms of Services herein (“Terms of Use”). By using this Site, you signify that you unconditionally agree and accept to be legally bound by the Terms of Use. If you do not agree with any part of the Terms of Use, you must not use this Site. The Terms of Use apply to the use of the Site.

Certain products and services have their own specific governing terms and conditions, which shall apply in addition to the Terms of Use. These terms and conditions for a specific product or service shall include any terms and conditions found on your screens and when using any part of this Site. In the event of any inconsistency between the terms and conditions for a specific product or service and the Terms of Use, the terms and conditions for the specific product or service shall prevail in relation to that specific product or service.

We reserve the right, in our sole and absolute discretion, to change, modify, add or delete any term and condition of the Terms of Use from time to time and without notice.


1. OWNERSHIP AND INTELLECTUAL PROPERTY

ALLURE CO. LTD. (alluremacau.com) is the operator of this Site (“ALLURE”). This Site and each of its modules, together with the arrangement and compilation of the content found on this Site, is the copyrighted property of ALLURE and/or its various third party providers and distributors. All software and Content (which is defined as, or includes, any text, audio or music, video, graphics, photographs, and image) are the intellectual property of ALLURE and are protected by intellectual property and copyright laws and international treaty provisions. The Site is for your personal and non-commercial use only. Any non-personal and/or commercial use of the Content is only permitted when expressly authorized by ALLURE and/or its third party licensors. You may not distribute, reproduce, publish, sell or license any Content contained within the Site without prior consent or authorization of ALLURE. Any such unauthorized actions may result in civil consequences and/or criminal penalties.

You shall not modify, translate, reverse engineer, decompile, disassemble or create derivative works based on any software or accompanying documentation supplied by ALLURE.

In addition, the trademarks, logos and service marks displayed on this Site (collectively, the “Intellectual Property”) are registered and common law Intellectual Property of ALLURE, its affiliates, and various third parties. Nothing contained on this Site should be construed as granting, by implication, estoppels, or otherwise, any license or right to use any of the content on the site or Intellectual Property without the prior written permission of the Operator, or such other party that may own the content on the Site or Intellectual Property.

ALLURE reserves the right to withdraw or amend any item of the Services without notice. We will not be liable if for any reason the Site is unavailable at any time and for any period.


2. USE OF SITE

ALLURE grants you a limited, non-exclusive, non-transferable right to use this site in accordance with the Terms of Use. You agree that you:

(a) shall only use this Site to purchase our services or products for Legal Purposes and shall not use this Site for any other purposes, including without limitation, to make any speculative, false or fraudulent orders or any orders in anticipation of demand or transmit junk mail, chain letters or other unsolicited bulk email or duplicative messages.

(b) shall not provide false information about yourself or impersonate any other person or otherwise attempt to mislead others about your identity or the origin of any content, message or other communication or employ misleading email addresses or falsify information in the header, footer, return path, or any part of any communication, including but not limited to emails, transmitted through or to this Site.

(c) shall not, except as permitted under applicable law, copy, reproduce, republish, upload, post, transmit distribute or otherwise communicate to the public any of the content provided in this Site, including the text, graphics, button icons, audio and video clips, digital downloads, data compilations and software, without the prior written permission of ALLURE and/or its third party providers and distributors, except that you may download, display and print the materials presented on this Site for your personal, non-commercial use only.

(d) shall not use any “robot,” “spider”, “crawler” or other automated device, or a program, algorithm or methodology having similar processes or functionality, or any manual process, to monitor or copy any of the web pages, data or content found on this site, in any case without the prior written permission of ALLURE or in any way collect information about other visitors to the Site without their consent or otherwise systematically extract data or data fields, including without limitation any financial data or email addresses.

(e) shall not, except as permitted under applicable law, alter, modify, translate, decompile, adapt, disassemble, reverse engineer or create derivative works from any content or component from this Site.

(f) shall not sell access to or use of this Site or post, upload, transmit or otherwise transfer any web pages, data or content found on this Site to any other computer, server, web site, or other medium for mass distribution or for use in any commercial enterprise. The use of such materials on any other web site or in any environment of networked computers is prohibited.

(g) shall not use any device, software or routine to interfere or attempt to interfere with the proper working of this Site or attempt to gain unauthorized access to any portion of this Site, its computer systems, servers or networks.

(h) shall not take any action that imposes a burden or load on our infrastructure that ALLURE deems in their sole discretion to be unreasonable or disproportionate to the benefits ALLURE obtains from your use of the Site or alter the format in which data is provided by ALLURE or otherwise circumvent ALLURE’s regular interfaces to such data.

(i) shall not make any unauthorized use of this Site and/or the materials contained on this Site to violate applicable copyright, trademark or other intellectual property laws or other laws. You must retain all copyright and trademark notices, including any other proprietary notices, contained in the materials, and you must not alter, obscure or obliterate any of such notices.

(j) shall not post, upload or otherwise transmit through or to this Site anything unlawful or threatening, libelous, defamatory, obscene, indecent, inflammatory, pornographic or profane material or any material that could constitute or encourage conduct that would be considered a criminal offence, give rise to civil liability, or otherwise violate any law or applicable regulation or code of conduct.

(k) shall not post, upload or otherwise transmit through or to this Site any information or content which (i) infringes the rights of others or violates their privacy or publicity rights, (ii) is protected by copyright, trademark or other proprietary right, unless with the express written permission of the owner of such right, (iii) contains a virus, bug, worm, time bomb, Trojan horse, trap door or other harmful programs, elements or items, (iv) is used to unlawfully collude against another person in restraint of trade or competition, or (v) creates any liability on ALLURE or causes ALLURE to lose (in whole or in part) the services of our internet service providers or other suppliers.

You agree that you shall be solely liable for any damages resulting from any infringement of copyright, trademark, or other proprietary right, or any other loss or harm resulting from your use of this Site.

ALLURE reserves the right to terminate any account at its sole discretion. We may send you an email to inform you of the termination of your account in such event.


3. REGISTRATION

You will need to register and have an account to use all of the Services available to you on the Site. In registering an account you agree to provide information about yourself that is true, accurate, current, and complete in all respects. Please refer to our Privacy Policy for more information on how we use your personal data. If you are under 18, you must let your parents or guardian know about ALLURE’s privacy policy before you register to use the Site and the Services.ALLURE reserves the right to not accept orders from any customers under 18 years old of age.

3.1. In consideration of ALLURE permitting you to use the Site, in registering and providing such data, you represent and warrant that:

(a) the information about yourself is true, accurate, current, and complete (apart from optional items) as required by various registration forms on the Site (the “Registration Data”) and

(b) you will maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, or ALLURE has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, ALLURE has the right to suspend or terminate your account and refuse any and all current or future access to and use of this Site.

3.2. Upon registering, you will receive a password and a User Identification Code (“UIC”). You are responsible for maintaining the confidentiality of the password and the UIC, and are fully responsible for all activities that occur under your password or your UIC. You may only maintain one user identification and password at any one time and may not use multiple user identifications or passwords. You are required to use your password for your own use only. You may not permit others to use your passwords. You agree to:

(a) immediately notify ALLURE of any unauthorized use of your password or account or any other breach of security, and

(b) ensure that you exit from your account at the end of each session. Allure Co. Ltd will not be liable and you agree not to hold ALLURE liable for any loss or damage arising from your failure to comply with this requirement.


4. PRIVACY

You have read ALLURE’s Privacy Policy, the terms of which are incorporated herein, and agree that the terms of such policy are reasonable. You consent to the use and processing of your Registration Data and other personally identifiable user information by ALLURE and/or its third party providers and distributors in accordance with the terms of and for the purposes set forth in the ALLURE’s Privacy Policy.


5. AGE & RESPONSIBILITY

If you use this Site, you are responsible for maintaining the confidentiality of your account information and your password. You agree to accept responsibility for all activities that occur under your account or password. You represent that you are of sufficient legal age to use this Site and to create binding legal obligations for any liability you may incur as a result of the use of this Site. You understand that you are financially responsible for all uses of this Site by you and those using your login information.


6. ONLINE ORDERS & PURCHASES

Unless otherwise expressly stated on the Site, ALLURE acts as agent for its third party providers and distributors for all products and services purchased by you on this Site. You may make purchases of products and services online at this Site. A contract for the sale and purchase of products and services may be made online at this Site by your acceptance of the products and services offered on the Site (“Contract”) by third party providers and/or distributors and/or where stated, ALLURE, and you hereby agree to waive any rights to challenge the validity or enforceability of Contracts entered into on this Site on the grounds that it was made in electronic form instead of by paper and/or signed or sealed. Please note that by indicating your acceptance to purchase any product or service offered on the Site, you are obligated to complete such transactions. You are prohibited from indicating your acceptance to purchase products and services where you do not intend to complete such transactions. You may not purchase goods or services that you are prohibited from purchasing or possessing by any applicable Macau or local laws. The responsibility for ensuring compliance with all applicable laws shall be yours alone. By submitting an order to purchase goods or services, you represent and warrant that you have the legal right to purchase, utilize and/or possess such goods or services.

You may be bound by terms and conditions imposed by the service providers for whom ALLURE acts as an agent including conditions of shipping, refund and cancellation policies.

ALLURE is not liable for any claims for loss, damages or compensation against non-fulfillment or unsatisfactory fulfillment of products and services purchased on your behalf by ALLURE from these third party providers, distributors and other entities. Should you purchase a product or service that cannot be fulfilled between the time of order and the time of dispatch, ALLURE shall refund to you all unutilized monies collected from you for that purchase.

ALLURE will endeavor to ensure that the Content and the product descriptions on the Site to be accurate and complete as possible. We however do not warrant that Content and product descriptions are accurate, complete, current or error-free. Please refer to our Returns policy if you feel a product offered by ALLURE is not as described.

You understand that all products and services purchased require fulfillment such as confirmation of the availability of the product and services. Fulfillment is performed during normal office hours. As such, any requests and orders made, require a minimum processing time of varying periods, subject to the specific terms and conditions applicable to the type of product or service purchased.

All prices are subject to change until full payment is received and are subject to product and services availability. (Prices for services may vary during public holidays, Saturdays and Sundays, and late night request)

This information as well as other related information supplied by ALLURE and any links within the Site are supplied in good faith; and should be treated as a guideline only. ALLURE reserves the right to decline any order or purchase for any reason and shall not be held liable for any resulting claims for loss, damages or compensation. In such an event, ALLURE shall refund to you all unutilized monies collected from you for that purchase.

You agree to bear the full cost of any booking, cancellation and administration fees for any services booked but not utilized for any reason. In some cases, ALLURE may charge you for cancellation and / or modification fees imposed by third-party service providers.


7. ELIGIBILITY TO PURCHASE

In order to place orders with us, you must meet our conditions of eligibility:

  • Be aged 18 years of age or over;
  • Providing personal and payment details that are warranted by you to be both valid and accurate (email address, real name, phone number, billing information and other requested information as indicated).

All orders are subject to stock availability and confirmation of the order price. Items in your shopping bag, before payment, are not reserved and may be purchased by other customers.

The Site is for your personal use only. You may not purchase goods from the Site for reselling purposes or commercial exploitation.

7.1 CONTRACTS OF PURCHASE BETWEEN ALLURE AND YOU ALLURE

When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us for the purchase of the goods will not be formed until your payment has been approved by us and we have received the payment from the Credit Card Centre.


8. ALLURE STORE CREDITS

ALLURE offers you to keep in-store credits when a refund takes place, mainly when or if, one or more products on your order are found unavailable or out of stock, to minimize your waiting time for a normal refund procedure through a credit card. Depending on the different Card issuing banks, refunds sometimes might take up to 7 to 24 days to be complete.

ALLURE will send you an e-mail informing you the details about the refund and once you log in to your account, you will be able to choose either to store these credits for your next purchase or to withdraw the funds immediately.

8.1. EXPIRATION/ SERVICE FEES

Store Credits have no expiration date and can be used at any time.

ALLURE does not charge any service fees for the non-use of your credits nor do we provide any interest rates for the credits that are stored on our website.

8.2. COMPLIANCE WITH LAW

By registering on ALLURE’s website, you are certifying and representing to Allure Co. Ltd that the activities in connection with which the Store Credits will be used will comply with these Terms and Conditions and all applicable laws, rules and regulations, including the Terms and Conditions that govern the website. In addition, you agree to defend and indemnify us and our subsidiaries and affiliates from and against any claims, expenses or liabilities made against or incurred by any of them in connection with your use of Store Credits or violation of any of these Terms and Conditions.

8.3. TERMS AND CONDITIONS FOR STORE CREDITS

Your use of Store Credits constitutes acceptance of these Terms and Conditions. These Terms and Conditions are subject to change without notice.


9. PRICES

All prices are shown on the Site in Macau Patacas (MOP). Unless otherwise expressly stated, all prices on this Site shall be inclusive of taxes but exclusive of all additional levies, shipping costs, door-to-door delivery, penalty or interest payable because of your default. You must pay any amount you are required to pay under this Clause 9 in full on demand.

Prices displayed on the Site at the time your order is accepted will be honored except in the case of obvious error. Whilst we use our best endeavors to ensure that all prices appearing on the Site are accurate, we do not guarantee that they are error-free and reserve our right to rectify any errors. If we discover an error in the price of any products that you have ordered, we will inform you as soon as possible and offer you the option of reconfirming or cancelling your order. If we are unable to contact you, we will treat the order as cancelled.


10. PAYMENT

ALLURE accepts payments made by Credit Cards (Master/Visa/UnionPay) for any purchases of products and services.

Allure Store credits can be used for purchases of products at Allure’s website only. For purchases of services at Allure, we only accept payments with credit cards, as stated herewith on Clause 10.

Payment will be accepted in Macau Patacas (MOP) only and not in any other currency.

Our payment processes meet the stringent international security standards set down by the Banks of Macau SAR to make your shopping experience safe and secure. In the absence of negligence on our part, we will not be liable for any loss you may suffer if any third party procures unauthorized access to any data you provide when using our Services.


11. ACCEPTANCE OF YOUR ORDER

Once you have completed your payment and placed your order, we shall send you an e-mail with a quotation for your order. This email is only a confirmation of the listed items on your order and does not constitute an acceptance of your order. Your order will be accepted and the contract between you and ALLURE will be completed when we send you an email to confirm that the goods will be dispatched to you, together with an Invoice for your order. Only the goods listed in the confirmation email sent at the time of dispatch are included in the contract formed. All sales contracts are therefore concluded in Macau SAR and are written in English and sent by e-mail.

ALLURE reserves its right not to accept an order for any reason at its sole discretion. Such reasons include, but are not limited to, one of the following:

  • The product you ordered is out of stock, or is withdrawn due to its failure to meet our quality standards or due to the shipping restrictions applicable to one or all of the ordered items.
  • We identify a pricing or product description error.
  • We are unable to obtain authorization for your payment.
  • You do not meet the eligibility criteria to purchase as set out in this TOS

If there is any problem with your order, our customer service team will contact you as soon as possible.


12. DISPATCH

Please note that ALLURE aims to dispatch all orders within 4 working days. Estimated delivery times are to be used as a guide only and commence from the date of dispatch, ALLURE is not responsible for any delays caused by any local customs clearance processes. If a customer has ordered several items at the same time, the products may be delivered at different times.


13. ALLURE’S OPERATING HOURS Allure

  • Office/Store: Mondays to Fridays,10:00 – 20:00
  • Online Shopping: Mondays to Sundays, 24hours
  • Online Payment: Mondays to Sundays, 10:00 – 23:59
  • Delivery Services: Wednesdays,19:00 – 21:00 and Saturdays 16:00 – 18:00

14. SHIPPING AND COLLECTIONS

You will be given an indication of the expected delivery time when you place your order online. ALLURE’s team will try their best to meet these estimates but cannot guarantee that such estimates must be met.

Designers selling directly from their studios provide delivery methods that are subject to a thorough quality control processed by ALLURE, in order to ensure complete customer satisfaction.

ALLURE ensures each order through transit up until it is delivered to you or is collected. You need to sign a confirmation of receipt of the products when the products are collected and by doing so you accept the responsibility for the products ordered from that moment on. If the recipient or collector is not the original purchaser, or in case of delivery of a gift, then you accept this signature as an evidence of delivery and fulfillment of your order by ALLURE. You also accept the associated transfer of responsibility in the same way. Orders will be subjected to a shipping cost that may vary due to International Shipping Costs. ALLURE reserves the right to update its shipping policy at its sole discretion without prior notice.

Delivery dates are not guaranteed in the event of service interruptions or failures caused by events beyond the control of ALLURE. These interruptions include, but are not limited to, delays caused by the transportation system, or shipping carrier. Delivery delays due to service interruptions or inclement weather conditions are not the responsibility of ALLURE or the carrier.

Estimated delivery times are to be used as a guide only and commence from the date of dispatch, ALLURE is not responsible for any delays caused by any local customs clearance processes. If a customer has ordered several items at the same time, the products may be delivered at different times.


15. CANCELLATION OF ORDERS

You can cancel your order by contacting us at customercare@alluremacau.com within 15 minutes of your purchase.

Cancellation of orders may not be permitted or may require a minimum processing time of varying periods from different suppliers and are subject to the specific terms and conditions applicable to the type of products you purchase.


16. RETURNS, REFUNDS AND EXCHANGE

ALLURE wants to ensure the customer’s complete satisfaction. For online purchases of in-stock items, ALLURE will accept Items not worn, used or damaged, with its original packaging for a full refund as set out below. Customer satisfaction is ALLURE’s top priority, and as such it handles each query on an individual basis to the best of its ability. While ALLURE hopes that the customer is delighted with their order, if they are not perfectly satisfied with the goods ALLURE will happily offer a full refund. In order to receive a refund, the item(s) must be unworn and in perfect condition, with all labels attached and in the original packaging. We will issue a full refund on receipt.

Please follow the steps below and note:

  • You must notify ALLURE, within 24 hours after delivery, of your intentions to return a product by sending an email to returns@alluremacau.com and stating the product code and order number on the subject line.
  • Items must be returned within 3 days of the date of the return request. Returns outside these timeframes will not be accepted.
  • The item is the customer’s responsibility until it reaches ALLURE’s office.
  • The cost of returning the item to it’s original destination is the customer’s responsibility, which includes and is not limited to, shipping, delivery to ALLURE’s office, etc (shipping costs may vary depending on type of shipping (express, normal, destination, weight of parcel, etc)

Your purchased products at Allure cannot be exchanged to other sizes, colors nor to other products. You may return your products and request for a refund. After we have received the returned products, our colleagues will inspect whether the products that are returned comply with the conditions stated in Clause 16 of this agreement (clause 16 - Returns, refunds and exchanges). Allure will only refund the amount you paid for the product(s) after confirming that they do comply with the above stated terms and conditions.

All successfully returned items will be only credited to the account used to originally purchase the items, less any taxes, import duties or shipping charges incurred. This process may take 7 - 14 days.

Please note: New and unused means that there are no marks on the item or any wear on the tags. ALLURE does not sell used items and will not accept any item with any indication that it was used. In such cases, the item will be returned to the purchaser. ALLURE is not responsible for any item that is not returned in the manner set forth above.

  • International customs duties and sales taxes are not refunded for any shipments
  • Returned items must not fall under the list of non-refundable brands / items such as underwear, swimwear, make-up, beauty products and final sale items.
  • Please note that we will not be able to provide a refund on any shipping fees charged for the original order.

Kindly note, the terms and conditions for the return of a product or cancellation of a service will vary depending on the product and the service. Therefore, please refer to the specific terms and conditions before you purchase a product or service. If the products or services you are purchasing cannot be returned or cancelled according to their specific terms and conditions, your request for a return or refund will not be accepted or approved. For any assistance needed, you may call our Customer Service Hotline during our operating hours.


17. DISCLAIMER

TO THE FULLEST EXTENT PERMITTED BY LAW AND SUBJECT TO THE STATUTORY WARRANTIES BELOW, ALLURE MAKES NO WARRANTY OR REPRESENTATION OF ANY KIND EITHER EXPRESS OR IMPLIED REGARDING THIS SITE, PRODUCTS OR SERVICES ON THIS SITE AND/OR ANY MATERIALS PROVIDED ON THIS SITE, ALL OF WHICH ARE PROVIDED ON AN “AS IS” BASIS ONLY. ALLURE DOES NOT WARRANT THE FUNCTIONS, ACCURACY, COMPLETENESS, CURRENCY OR RELIABILITY OF ANY OF THE CONTENT OR DATA FOUND ON THIS SITE AND, SUBJECT TO THE STATUTORY WARRANTIES BELOW, EXPRESSLY DISCLAIM ALL WARRANTIES, TERMS AND CONDITIONS, EITHER EXPRESS OR IMPLIED INCLUDING ALL IMPLIED WARRANTIES, TERMS AND CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A GENERAL OR PARTICULAR PURPOSE AND NON-INFRINGEMENT OF PROPRIETARY RIGHTS, AND THOSE ARISING BY STATUTE OR OTHERWISE IN LAW OR FROM A COURSE OF DEALING OR USAGE OF TRADE TO THE FULLEST EXTENT PERMITTED BY THE LAWS OF THE TERRITORIES. ALLURE DOES NOT WARRANT THAT THIS SITE, ITS SERVERS OR ANY E-MAIL SENT FROM ALLURE ARE FREE OF DEFECTS, VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THE DEFECTS WILL BE CORRECTED. THE COST OF ANY SERVICING, REPAIR OR CORRECTION AT YOUR REQUEST WILL BE BORNE ENTIRELY BY YOU. SOME TERRITORIES DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES, SO TO THAT EXTENT THE FOREGOING DISCLAIMER MAY NOT APPLY TO YOU. IN PARTICULAR, IN TERRITORIES WHERE IT IS PROHIBITED, THIS DISCLAIMER SHALL NOT IN ANY WAY EXCLUDE OR LIMIT LIABILITY FOR PERSONAL INJURY OR DEATH ARISING FROM NEGLIGENCE, WILFUL MISCONDUCT OR FRAUD. THIS WARRANTY GIVES YOU SPECIFIC RIGHTS, WHICH VARY FROM TERRITORY TO TERRITORY.

Statutory Warranties: Certain legislation may imply warranties or conditions or impose obligations, which cannot be excluded, restricted or modified except to a limited extent. These Terms of Use must be read subject to any such statutory provisions. If such statutory provisions apply, to the extent to which ALLURE is entitled to do so, the liability will be limited to:

(a) in the case of supply of goods, the replacement of the goods or of equivalent goods, the payment of the cost of replacing the goods or acquiring equivalent goods, the payment of the cost of having the goods repaired or the repair of the goods; and

(b) in the case of services, the supply of the services again, or the of the cost of having the services performed again.

ALLURE is not responsible for the accuracy, completeness or availability of information, content and materials found on sites that link to or from this Site. ALLURE does not warrant or ensure that you will be satisfied with any products or services that you purchase from a third-party Site that links to or from this Site or third party information, content or materials contained in this Site (including, without limitation, any user-generated content in public forums or blogs). ALLURE does not endorse any of the merchandise, nor has ALLURE taken any steps to confirm the accuracy, completeness or reliability of any of the information, content or materials contained on any third party site. ALLURE does not make any representations or warranties as to the security of any information, content or materials (including, without limitation, credit card and other personal information) you might be requested to give to any third party. You hereby irrevocably waive any claim against ALLURE with respect to information, content and materials contained in the Site (including, without limitation, user-generated content) on third party sites, and any information, content and materials you provide to such third party sites (including, without limitation, credit card and other personal information). You are encouraged and advised to make whatever investigation you feel necessary or appropriate before proceeding with any online or offline transaction with any of these third parties.


18. LIMITATION OF LIABILITY

TO THE FULL EXTENT PERMITTED BY LAW BUT SUBJECT ALWAYS TO CLAUSE 18:

(a) ALLURE ASSUMES NO RESPONSIBILITY, AND SHALL NOT BE LIABLE FOR, ANY DAMAGES TO, OR VIRUSES THAT MAY INFECT YOUR COMPUTER EQUIPMENT OR OTHER PROPERTY ON ACCOUNT OF YOUR ACCESS TO, USE OF, OR BROWSING IN THIS SITE OR YOUR DOWNLOADING OF ANY MATERIALS, DATA, TEXT, IMAGES, VIDEO OR AUDIO FROM THE SITE;

(b) IN NO EVENT SHALL ALLURE BE LIABLE FOR ANY INJURY, LOSS, CLAIM, DAMAGE, OR ANY SPECIAL, EXEMPLARY, PUNITIVE, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND OR FOR ANY LOST PROFITS OR LOST SAVINGS, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), EQUITY, STRICT LIABILITY, STATUTE OR OTHERWISE, WHICH ARISES OUT OF OR IS IN ANY WAY CONNECTED WITH

(I) ANY USE OF THIS SITE OR CONTENT FOUND HEREIN;

(II) ANY FAILURE OR DELAY (INCLUDING, BUT NOT LIMITED TO THE USE OF OR INABILITY TO USE ANY COMPONENT OF THIS SITE FOR ORDERS OR SERVICES), OR

(III) THE PERFORMANCE OR NON PERFORMANCE BY ALLURE EVEN IF ALLURE HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES TO SUCH PARTIES OR ANY OTHER PARTY.

If, notwithstanding the foregoing, ALLURE should be found liable for any loss or damage which arises out of or is in any way connected with any of the above described functions or uses of this Site or its content, to the full extent permitted by law the combined aggregate liability of ALLURE shall in no event exceed the value of the goods and services purchased by you which are the subject of the dispute or MOP3,000.00, whichever is lower. Further, ALLURE’s liability to you in contract, tort, negligence, strict liability, under statute or otherwise will be reduced to the extent, if any, to which you contributed to the loss or damage. In its sole discretion, in addition to any other rights or remedies available to ALLURE without any liability whatsoever, ALLURE may, at any time and without notice, terminate or restrict your access to and/or of any component of this site. Some territories do not allow limitation of liability, so to that extent the foregoing limitation may not apply to you.

Views expressed in any media by the designers or other companies or third parties, whose products are sold on Allure’s website or with whom we are associated, are their own. ALLURE takes no responsibility for any such views as they do not necessarily reflect ours.

Some events may be beyond our reasonable control, such as bad weather, etc. Under such conditions, ALLURE will endeavor to maintain its services, but shall not be liable for any failure to perform any of its obligations under these Terms of Use.


19. INDEMNIFICATIONS AND WAIVER

You shall defend and indemnify ALLURE, its affiliates, business partners, officers, directors, employees and agents harmless from and against any loss, liability, claim, damage, costs, expense, cause of action or demand, including without limitation reasonable legal and accounting fees in excess of the liability described herein or asserted by any third party relating in any way to your use of this Site or breach of any part or whole of the Terms of Use.


20. RELATIONSHIP

The relationship between ALLURE and you will be that of independent contractors, and neither of us nor any of our respective officers, agents or employees will be held or construed to be joint venture partners, fiduciaries, employees or agents of the other.


21. GOVERNING LAW & JURISDICTION

The Terms of Use, its performance and all disputes arising out of or in connection with the Terms of Use shall be governed by the laws of the state of the laws of Macau SAR of the People’s Republic of China. You hereby consent and submit to the non-exclusive jurisdiction of the courts of the Macau SAR in all questions and controversies arising out of or in connection with the Terms of Use, its performance and your use of this Site.


22. LEGAL FEES & EXPENSES

If ALLURE or any of its affiliates take any action to enforce the Terms of Use, such parties will be entitled to recover from you, and you agree to pay, all legal fees and expenses and any cost of litigation, in addition to any other relief, at law or in equity, to which such parties may be entitled.


23. COMPLAINTS

We have our complaints handling procedure that we will use to try to resolve any disputes when they first arise. Please contact our Customer Care team for any order related complaints or comments.


24. INJUNCTIVE RELIEF

You acknowledge that a violation or attempted violation of any of the Terms of Use will cause such damage to ALLURE as will be irreparable, the exact amount of which would be difficult to ascertain and for which there will be no adequate remedy at law. Accordingly, you agree that ALLURE shall be entitled as a matter of right to an injunction (including a temporary injunction) issued by any court of competent jurisdiction, restraining such violation or attempted violation of these terms and conditions by you, or your affiliates, partners, or agents, as well as recover from you any and all costs and expenses sustained or incurred by ALLURE in obtaining such an injunction, including, without limitation, all legal fees and expenses.


25. TERMINATION

ALLURE may terminate the Terms of Use and/or the provision of any of the products and services at any time for any reason, including any improper use of this Site or your failure to comply with the Terms of Use. Such termination shall not affect any right to relief to which ALLURE may be entitled, at law or in equity. Upon termination of the Terms of Use, all rights granted to you will terminate and revert to ALLURE and its third party providers or distributors, as applicable.


26. ASSIGNMENT

You may not assign, convey, subcontract or delegate your rights, duties or obligations hereunder.


27. MODIFICATION

ALLURE may at any time, in its sole and absolute discretion, change, modify, add or delete any part or whole of the Site, including the products and services and the Terms of Use without notice and your continued use of this Site will be conditioned upon the terms and conditions in force at the time of your use. ALLURE also reserves the right to deny any person access and use of the Site at any time.


28. ADDITIONAL TERMS

Additional terms and conditions may apply to purchases of products and services and other uses of portions of this Site, and you agree to abide by such other terms and conditions, including additional terms and conditions that apply in relation to specific products and services. Registered users will be informed when additional terms take place.


29. SEVERABILITY

The Terms of Use shall be severable. In the event that any provision is determined to be unenforceable, illegal or invalid, such provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and such determination shall not affect the enforceability, legality and validity of any other remaining provisions.


30. HEADINGS

The headings used in the Terms of Use are included for convenience only and will not limit or otherwise affect the terms and conditions herein.


31. ENTIRE AGREEMENT

The Terms of Use, together with any terms and conditions incorporated herein or referred to herein constitute the entire agreement between us relating to the subject matter hereof, and supersedes any prior understandings or agreements (whether oral or written) regarding the subject matter, and may not be amended or modified except in writing or by making such amendments or modifications available on this Site.


32. COMMUNICATION WITH USERS

ALLURE reserves the right to communicate with you regarding this Site and your use of this site or any product or service purchased by you on this Site.


33. CONTACT US

Should you have any queries or require any further information on these Terms of Use, please email customercare@alluremacau.com or call customer hotline: +85366177711 during working hours (10:00 to 20:00, Mondays to Saturdays) and we shall respond to you as soon as we can.

These terms and conditions are originally constructed in English and translated into Chinese. Every effort has been made to ensure the translation is accurate and consistent. In case of any disputes or inconsistencies, the English version shall prevail.